REFUND/CANCELLATION POLICY
CANCELLATION
If you wish to cancel your order, please contact our Customer Services On-line , one day before the delivery date . Same day orders cannot be cancelled .As we try to process orders immediately it may not always be possible to prevent an order from being dispatched. If your order has already been dispatched you will be charged for the delivery .
If there is any complain regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
Please note that once we have dispatched items to you, you will not be able to cancel any contract you have with us for additional services carried out by us.
In dealing with highly perishable products, if in case anything goes wrong, the customer can bring up a concern or complaint. We will always listen and resolve the issue as quickly as possible. Our customer service staff is trained to respond to concerns and can decide an appropriate course of action on the spot.
REFUND POLICY
Refunds will be done only through the Original Mode of Payment.
If the order is cancelled by the customer 1 ( One ) day before the delivery date, the customer is entitled to get a full refund.
If there is any complain regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
For any complains regarding quality and service please write to us at info@blommarose.com with your order no. and delivery date. Product will be replaced.